Apple iOS App - Notice

Dated: July 17th 2020

I hope this message finds you well and that you're enjoying your HoopLight!

You may have received your HoopLight by now, but it's also possible you could still be eagerly awaiting its arrival.
 
If you don't receive yours by July 20th, then please get in touch! We'll help to track it down and make sure you get it :)

The purpose of this post is address a few questions we've received regarding the HoopLight app.


Can I play on HoopLight without the app?

Yes! Just follow the instructions included in your HoopLight box. Once you turn it on and shoot on it, your HoopLight will flash with tons of different cool color pattern combinations! 

Is the HoopLight app for Android and iOS? 

The answer is yes. However, at the moment the app is only available for download on Android by
clicking here.

In terms of availability for the Apple iOS HoopLight app, we've had a bit of challenge working with Apple, but we expect to be on their app store by August 1st. With that said, we are working as hard as we can to to beat that date and get it to you sooner!

How can I activate the app?

If you refer to the 'HoopLight Activation' instructions that was included in your HoopLight box, you only need to complete steps 1-4. 

There is no email or pin required to register (in other words, ignore steps 5 & 6).

What features come with the app?

-Turn 'light mode' on and off (extends playing hours - allows you to continue shooting when it gets dark)
-Choose the colors you want to light up when you score
-Over 150 Sound effects upon scoring (and more will be added)
-Ability to link HoopLight to bluetooth speakers to play sound effects
-Free future software updates (Record number of baskets scored, online leaderboard and more)

What should I do if I have an iPhone and can't wait to use the app?

We know it's not ideal, but if you have a friend who has an Android phone (or maybe you know someone who you think might have one lying around that's not being used) invite them over to shoot some Hoops! :)


Hopefully that helps to provide some clarity.

Please let us know if you have any questions or there is anything we can do to help!

 

Jure Erlic, CMO

2508930021

 

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Dated: July 14th 2020

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Thank you so much for purchasing your HoopLight! We are excited for you to try it!

The Apple iOS HoopLight app should be on the App Store within the next 5 days, but you can still play on HoopLight without it! 

If you happen to have an android phone, the app for that is on the Google Play Store, so that's also a short term solution.

We are very sorry for the inconvenience! And we're working tirelessly to get the Apple iOS app on the app store for you. You're going to have a lot of fun with it!

Reminder on New HoopLight Features: 

-App-enabled (Free app)
-Turn 'light mode' on and off (extends playing hours - allows you to continue shooting when it gets dark)
-Choose the colors you want to light up when you score
-Over 150 Sound effects upon scoring (and more will be added)
-Ability to link HoopLight to bluetooth speakers to play sound effects
-Free future software updates (Record number of baskets scored, online leaderboard and more)
-Improved durability 
-Improved weatherproofing 
-Rechargeable and detachable long-lasting battery pack, charger is included (finally, no more having to change  batteries!)
-Detachable LEDs for easy replacement (if there happens to be an issue with the LED light, we can easily send you a new one!)

I'll be sending out a notice as soon as the apple app is available.

Please let me us know you have any other questions!

Jure Erlic, CMO

2508930021