HoopLight Technologies Ltd. warrants its products against defects or malfunctions in material and workmanship under normal use and service, with the exceptions stated below. The warranty lasts for one year from the original date of purchase. Coverage terminates if you sell or otherwise transfer the product. In order to keep this warranty in effect, the product must have been handled and used as prescribed in the instructions accompanying the product.
HoopLight Technologies Ltd. shall (at its option) repair or replace a defective unit covered by this warranty, or shall refund the product purchase price. Repair, replacement with a new or reconditioned unit, or refund, as provided under this warranty, is your exclusive remedy. This warranty does not cover any damages due to accident, misuse, abuse, or negligence. HoopLight Technologies Ltd. shall not be liable for any incidental or consequential damages. Some states do not allow limitation or exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Implied warranties of merchantability and fitness for a particular purpose are limited in duration to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
To make a warranty claim, the purchaser must obtain a return authorization from HoopLight Technologies Ltd. (purchase date and – if applicable – serial number are required), and then return the product to HoopLight Technologies Ltd. at purchaser’s expense. A copy of the original dated receipt or shipping document must accompany the product. To obtain a return authorization, call HoopLight Technologies Ltd. at 250-893-0021. For repair or replacement of failed product, allow 4 to 6 weeks for processing and shipment.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Need help? If you have any questions or need any help concerning HoopLight Technologies Ltd. Products, please feel free to contact our Tech/Product Support Team or call us at 250-893-1623